Got a letter yesterday from the holiday company about the lack of cot for Mini-MaFt in Paris. They were very apologetic and assured us that they did contact the hotel on June 8th but the person who contacted them has since left the company (how appropriate) so they can't find out exactly what happened with it. As a good will gesture they are sending some champagne and truffles and hope that this incident will not put us off from using their services in the future.
See, it pays to complain! I've got a letter on the way to Walkers too cos some multipack bags were stuck together. No doubt they'll just send us vouchers and not free alcohol and chocolates though...
My new phone should arrive today as well as the champagne and truffles - so today will be a good day for deliveries! Oh, and I haven't forgotten about writing about Disney Land Paris, I'll do it later.
Champagne and Truffles courtesy of bargainholidays.com
MaFt
Thursday, July 28, 2005
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